Conditions of Rental

Applies to South Africa and Namibia


Unless otherwise specified
Vehicles are rented subject to Diesel Car Hire’s standard terms and conditions as reflected on the Diesel Car Hire Rental Agreement and Passport and are subject to change without notice.

Contract Fee
A Contract Fee of R25 per rental will be charged directly to the client at point of rental.

No Show Fee
A No Show Fee of 1 day’s rental will apply based on the extension rates

Deposits
A rental deposit of R1,000 is required at the start of the rental.

Fuel Purchase Option
A full tank of fuel can be purchased at point of rental at the prevailing fuel price.
No refunds are due on termination of the rental.
This added benefit eliminates fuel queries and disputes.

Fuel
Fuel may not be purchased by credit card at petrol stations.
Petrol is not included in the rates. Each Diesel Car Hire vehicle leaves with a full tank and the renter pays for refuelling on return.

Each vehicle is refuelled on termination regardless of whether the fuel gauge indicates that the vehicle is full, as vehicles refuelled at independent fuel stations are not guaranteed to be filled to capacity.

Extension of Rental
If the renter wishes to extend the rental beyond the original return date, authorisation must be obtained from Diesel Car Hire. Failure to do so will result in Diesel Car Hire reporting the car stolen and immediately negates all cover.
Penalties may be incurred.

Payment
A valid voucher and credit card or cash (for additional charges) must be produced at point of rental.
Accepted credit cards are Visa, Mastercard, Diners and American Express. No Debit Cards, including Maestro and Electron, are accepted.

Rental Period
The daily rates are calculated strictly in cycles of 24 hours, from time of pick up to time of drop off.
The renter will be billed directly for additional rental days at extension rates, should the vehicle be returned late.

Rental Requirements
The client would be required to supply the following:-
  • Voucher
  • Credit card
  • Name, address and telephone number
  • Local contact details
  • A valid unendorsed driver’s licence and passport
  • E-mail address
No voucher – no car

Frequent Flyer
Clients do not qualify for Frequent Flyer miles on Tour Operator rates.

Traffic Fines
Should the Renter disobey a traffic regulation which results in a fine, such amounts will be debited to the client’s credit card. A handling fee of R250 will be levied.

Valet
Should a vehicle be returned with excessive dirt, it will be valeted and a minimum charge of R350 will be billed directly to the client’s credit card.

Claim Handling Fee
A claim handling fee of R350 applies in the event of damage or theft.

Driving Requirements

Licence Requirements
A valid unendorsed driver’s licence is required.
Whilst driving, the clients are required to have a valid unendorsed driver’s licence in their possession at all times.

Driver’s Age
Minimum age is 21 years, no maximum age.
Please refer to Young Driver details.

Young Driver
Applies to renters under the age of 21, provided that they have been in possession of a valid unendorsed driver’s licence for at least 2 years. South African Residents must be a minimum of 21 years of age.

Country Charge Per Young Driver Per Day

South Africa : R 100.00
Namibia : N$100.00

Driving
Always drive on the left hand side of the road.

Seat Belts
It is compulsory to wear seat belts at all times.

Speed Limits
Urban Areas (residential and town) : 60 km/h
Rural Areas : 100 km/h
Highways : 120 km/h
The recommended speed limit for travelling on gravel roads is 50 km/h

Roadside Support

Contact Diesel Car Hire on the emergency toll free number 0800 011 344 (South Africa only). Please refer to the Diesel Car Hire Travellers Companion for further contact details.
If the client has not taken advantage of our Free Mobile Phone Rental Offer, emergency SOS telephones are conveniently located on most major highways (South Africa only).
Client is not to replace or repair any vehicle parts unless authorised by Diesel Car Hire in writing.